Service Uptime Guarantee
What is included in the service uptime guarantee and why is it so essential when you select your hosting service provider?
The service uptime is often ignored by many people as they are searching for a new shared website hosting provider, but it can often be far more significant in comparison with the actual plan features. It won't matter how good a plan is if the sites hosted in the account are offline for long periods. This kind of downtimes are often penalized by search engines, not mentioning the fact that site visitors will most likely not revisit a site they experience difficulties with. For this reason, it is essential to check the stability of the hosting service prior to getting a new account to be sure that the success of your sites won't be determined by third-party factors, but entirely on their content and on your advertising campaigns.
Service Uptime Guarantee in Shared Website Hosting
All our shared website hosting packages include a 99.9% service uptime warranty. We are able to achieve that by using a revolutionary cloud hosting platform in which each individual service (files, email messages, databases, and so forth.) has its own set of machines. We do not run everything on just a single machine as most companies do, so we have practically eliminated the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your internet websites. If one machine fails, the other ones inside the cluster will take over in order to guarantee the continuous functioning of the websites. To avoid infrastructural issues, our hosting server facilities use powerful diesel backup generators and several independent Internet providers as to make certain that visitors will be able to reach your sites no matter what. We also have a group of skilled professionals monitoring the web servers 24/7/365.
- Service Uptime Guarantee in Semi-dedicated HostingOur semi-dedicated server packages come with a 99.9% uptime warranty. As a matter of fact, you will not notice any downtime or service disturbances at all because of the fact that we employ a cutting edge cloud platform and rather than handling everything on just a single web server as most companies do, we have separate clusters of servers that manage every service - files, e-mails, Control Panel, databases, etcetera. We also have a custom made load-balancing system, so our website hosting service is far more stable in comparison with what you would typically find available on the market. To ensure that nothing will interrupt the work of your sites, our web server facilities have diesel powered backup generators and several separate Internet providers. We also have software and hardware firewalls to stop DDoS attacks and admins overseeing the web servers 24/7 to sort out any software issue that may appear.
- Service Uptime Guarantee in VPS Web HostingThrough a virtual private server from our company, you'll never have to worry about the uptime or accessibility of your account. Our top-notch data center facilities have various power supplies, diesel generators and a number of independent Internet providers in order to guarantee that the servers can be reached in case there is any infrastructural failure. In addition, we make sure that the physical hosting server in which your virtual one will be set up is going to be functioning no less than 99.9% of the time and a team of qualified admins that monitor all the web servers 24/7/365 will ensure we keep our promise. All machines employ brand-new, meticulously tested parts to prevent hardware failures and the hard disks work in RAID. We have hardware and software firewalls to stop DoS attacks against the hosting servers.
- Service Uptime Guarantee in Dedicated Servers HostingAll of our dedicated solutions feature a 99.9% server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We test out every server diligently before we hand it over to the customer and we work with new hardware components in order to avoid any chance of hardware issues. Any unanticipated software difficulties will be resolved at once by our system administrators as they keep an eye on all web hosting servers 24/7. To prevent infrastructural troubles, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the online connectivity to the servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your web sites are flooded, we can take action immediately and filter the undesired traffic before it reaches your dedicated server and disrupts the proper operation of your sites.
- Service Uptime Guarantee in Semi-dedicated Hosting