Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What kind of services precisely can VPS and dedicated server users take advantage of?
Aside from having more system resources, a good reason why you could get your own web server and use it instead of a shared website hosting plan is that you can install and run a wide variety of software. With a shared account, you can use apps, which don't require root access and are not set up server-side, so in case you require particular software for your Internet sites, you can't set it up on a shared server. This isn't the situation with a hosting server of your own in which you can install anything you wish. The downside is that you may not have much experience and dealing with your own hosting server is more difficult that managing a shared Internet hosting account in which the provider handles most things. This is the reason why we offer another service for our hosting server packages called Installation & Troubleshooting and you can take advantage of it any time you experience any issues with the administration of your server.
Installation and Troubleshooting in VPS Web Hosting
The upgrade can be acquired with all virtual private server
packages we offer and you can add it either during the signup or at any time later on using your billing CP. It comes with 60 minutes of custom work on your web server, so our administrators could help you with software installation or setup. They'll furthermore troubleshoot any piece of software you have already installed in the event that it doesn't work, so you will not need to waste time to figure out what's wrong since they can assist you in a very quick and skilled way. Since this is a one-time upgrade, you could get it just if you need it and if a certain task takes shorter time, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective when you can't do something on your own or in case you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any of the Linux dedicated hosting services
which we offer at any time that you need it. In case you need some custom work from our administrators as soon as your server is ready, you may get the upgrade during the server signup procedure, or when you need something to be performed later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers 1 hour of work from our administrators on your hosting server, so if you experience any difficulties to install a third-party piece of software or some program gives errors and doesn't work the way it is supposed to, our experts will be able to aid you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect in the event that you don't have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it provides.