Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Control Panel you’ll find an in–depth Help section offering many how–to articles and regularly asked questions. They are contributed by our support team of proficient techs. Simply fill in your question and our smart software will show you the most suitable answer.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a selection of step–by–step video tutorials that detailedly illustrate how to handle a common issue related to your Linux shared website hosting services account. You can find the instructional video clips in the Help Center section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock customer care service and feature a 60–minute response time guarantee. Our experienced support engineers will be at your disposal 24/7/365 and will sort out any problem that you could possibly have within maximum 60 minutes after the client support ticket submission. In most cases, a response will be given to you in less than 20 minutes.